A senior placement service helps families find the right senior living option—such as independent living, residential care home, assisted living, or memory care—based on health needs, budget, and personal care.
Top FAQs for Senior Placement
We are sure you have questions, so we put together a list of the most frequently asked questions.
However, should you not find your answer below, please contact us and we’ll be more than happy to help.
2. Is your service really free for families?
Yes. Our placement services are 100% free for families. We are compensated by the senior living communities we partner with, allowing you to receive expert guidance at no cost.
3. How does the placement process work?
Our process is simple:
- Personalized consultation to understand medical needs, lifestyle, and budget.
- Curated recommendations of appropriate communities.
- Scheduled tours and support through the evaluation process.
- Transition guidance to help your loved one move in smoothly.
For more information, check out How It Works.
4. What types of senior living communities do you work with?
We work with:
- Independent Living
- Residential Care Homes
- Assisted Living
- Memory Care
5. Do you only serve San Diego?
We provide placement services throughout the county of San Diego.
If you need support outside San Diego, we can help you get connected.
6. How do you choose which communities to recommend?
Recommendations are based on:
- Level of care needed
- Medical conditions
- Mobility and safety needs
- Budget
- Location preferences
- Community culture and amenities
We only recommend licensed facilities that meet state care standards.
7. How do you get paid if families don’t pay?
Communities pay us a standard referral fee when a family moves in. This allows us to offer guidance, tours, and support at no cost to families.
8. Are your recommendations unbiased?
Yes. We recommend communities based on what is safest and most appropriate for your loved one—not on who pays the highest fee. We prioritize care quality, safety, and fit above all else.
9. What if my loved one has dementia or Alzheimer’s?
We specialize in helping families navigate Memory Care options, including:
- Secured dementia units
- High-acuity care homes
- Behavioral support communities
We help you understand which environment is safest and most supportive.
10. How quickly can placement happen?
Depending on urgency, placement can happen:
- 24–72 hours for crisis situations
- Within a few days for urgent needs
- 1–3 weeks for planned transitions
We adapt the timeline based on your situation.
12. Does monthly rent cost more if I use your placement agency?
No. Quite the opposite. Oftentimes we are able to negotiate a lower rate due to our volume of placements in that area.
13. What should I ask during a community tour?
You won’t have to navigate tours alone—we accompany you to each visit and help you ask the right questions. Together, we’ll explore important topics such as:
- Staffing ratios and caregiver availability
- How care plans are created and updated
- Medication management procedures
- Safety measures and emergency protocols
- Daily activities, engagement, and quality of life
- Pricing, transparency, and any additional fees
Our goal is to ensure you feel informed, confident, and supported every step of the way.
11. What if we already toured some facilities on our own?
No problem. We can still assist by:
- Giving professional insight
- Helping compare your options
- Scheduling additional tours
- Guiding you through contracts and pricing
14. Are the communities you recommend licensed?
Yes. All senior living communities and care homes must be licensed by the California Department of Social Services or relevant state agencies.
15. Do you visit or vet the communities you recommend?
Yes. We regularly visit and evaluate the communities in our network to ensure they meet quality, safety, and care standards. We look at factors such as cleanliness, staff training, care levels, resident satisfaction, and overall environment.
This helps us confidently recommend communities that are reputable and truly aligned with your loved one’s needs.
